Our dedicated Customer Service team is always ready to assist you. If you haven't found a solution or answer, kindly fill out our contact form. We promise a response within 48 hours. Your patience and trust mean everything to us.

AHAVA Global

<h3 id="isPasted" style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; font-weight: 500; margin: 0px; font-size: 1.8rem; color: rgb(51, 51, 51); font-family: &quot;Benton Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><button data-accordion-drawer-button style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; font-family: inherit; font-size: 18px; line-height: 1.15; margin: 0px; overflow: visible; text-transform: none; appearance: none; background: none; border: none; cursor: pointer; padding: 2rem 0px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; -webkit-box-align: center; align-items: center; color: rgb(51, 51, 51); display: flex; font-weight: 500; -webkit-box-pack: justify; justify-content: space-between; text-align: left; width: 1143.34px;"><br></button></h3><div data-accordion-drawer-content style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition: height 0.2s linear 0s; box-sizing: border-box; height: 142px; overflow: hidden; color: rgb(51, 51, 51); font-family: &quot;Benton Sans&quot;, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; padding-bottom: 8rem; width: 971.828px;"><p style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; margin: 0px;">Yes. Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES) are commonly used&#xA0;</p><p style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; margin: 0px;">foaming detergents which dermatologists believe to be causing damage to the skin&#x2019;s natural&#xA0;</p><p style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; margin: 0px;">barrier. They also play a role in the development of skin disorders.&#xA0;</p><p style="animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; scroll-behavior: auto !important; transition-duration: 0.01ms !important; box-sizing: border-box; margin: 0px;">For that reason, there are no SLS/SLES in any of our products.</p></div></div>

Yes. Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES) are commonly used. foaming detergents which dermatologists believe to be causing damage to the skin’s natural. barrier. They also play a role in the development of skin disorders. For

Are your products free from SLS/SLES?

Safety

I am having trouble resetting my password. What should I do?

How do I locate my cart in your website?

How do I check out?

How to manage/cancel product subscription?

My Account and Subscriptions

I have a question about my order, who can I talk to?

What forms of payment do you accept?

Do you provide samples?

Sending Your Order as a Gift: Separating Shipping and Billing Addresses

What should I do if I encounter issues during the ordering process?

Where can I see my purchase history?

Can I use more than one promo code for the same order?

I forgot to apply my discount code during checkout. Is there a way to still use it?

How does a BOGO50 promotion work?

How to use promotion coupon code?

I am trying to use my discount code but it does not work. What should I do?

Promotions and discounts

Can I cancel my order?

Order cancellation

Orders

How can I correct a wrong shipping or billing address in my order?

Where do you ship?

How can I track my order and stay updated on its status?

How long does it take for my order to ship?

I wanted to track my order but I could not find my tracking number

Tracking my order

Do you offer free shipping?

Free Shipping

Shipping

What is your return policy?

How can I initiate a return?

How long does it take to get a refund after I return an order?

Can I initiate a return for orders not placed from your website?

Can I exchange an item ordered by someone else?

Returns

I'm not sure which product is right for me. How can I make the right choice?

Are your products vegan?

Are your product formulations clean?

Are your products all natural?

Do you test your products on animals?

What is the Osmoter™?

Where are your products produced?

What scientific process is behind your products?

Are your products Kosher?

Are your hair products safe for colored and color-treated hair?

Do Your Products Contain Fragrance or Perfume?

What skin types are AHAVA products suitable for?

Products

How do I sign up?

What are the advantages of becoming a rewards member?

Where can I find all of my rewards account info?

Will I receive points for purchases I made prior to creating my rewards account?

What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?

Are your products free from SLS/SLES?Updated a year ago