Why I did not received free shipping?Updated 7 days ago
To qualify for free shipping, your total order must exceed €69.
Once your cart value is over €69 - free shipping will be added to your cart automatically.
Additionally, please be aware that if you opt to use a promotion code or discount - after applying codes, the order total should still be above €69 to be eligible for free shipping.
If you have added a promotion code and your total cart value is below €69 - you will not be able to receive the free shipping.
If you believe there’s an error or have additional questions, please contact our customer service team. We’re here to assist you and resolve any issues with your shipping charges.